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Refund Policy​

Last updated: 5th March 2026

This Refund Policy explains how refunds are handled for event tickets and tournament entries purchased from All Mana of Games Ltd.

1. About Us

All Mana of Games Ltd
Company Number: 17070753
Registered in England and Wales

Registered Office:
2 Kingsway, Nuneaton, Warwickshire, CV11 5LP

Email: allmanaofgamesuk@gmail.com

2. Event Tickets and Tournament Entries

Tickets and entry fees purchased for events or tournaments hosted by All Mana of Games Ltd are subject to the refund terms outlined below.

By purchasing a ticket or tournament entry, you agree to this Refund Policy.

3. Refund Eligibility

Customers may request a full refund for event tickets or tournament entries up to 7 calendar days before the scheduled start date of the event.

Refund requests made within 7 calendar days of the event are normally non-refundable.

4. How to Request a Refund

To request a refund, please contact us at:

Email: allmanaofgamesuk@gmail.com

Please include:

  • Your name

  • The event name

  • Date of the event

  • Order or booking reference (if available)

Approved refunds will be issued using the original payment method where possible.

5. Event Cancellation or Changes

If All Mana of Games Ltd cancels an event, customers will be offered either:

  • A full refund, or

  • The option to transfer their ticket to a rescheduled date, where applicable.

If an event is significantly changed (for example, a major format change or rescheduling), we will notify ticket holders and provide appropriate options.

6. Ticket Transfers

Where possible, tickets or tournament entries may be transferred to another participant. Please contact us in advance if you wish to transfer your place to another player.

All Mana of Games Ltd reserves the right to refuse transfers where necessary for event administration or safety reasons.

7. Non-Attendance

If a participant does not attend an event and the cancellation occurs within 7 calendar days of the event, the ticket or entry fee will normally be non-refundable.

8. Disqualification or Removal from an Event

Participants who are disqualified, removed, or asked to leave an event due to rule violations, cheating, disruptive behaviour, harassment, or breach of event rules or community guidelines will not be eligible for a refund.

All Mana of Games Ltd reserves the right to remove participants where necessary to ensure a safe and fair event environment.

9. Contact

For any questions regarding refunds, please contact:

All Mana of Games Ltd
Email: allmanaofgamesuk@gmail.com

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